Refund policy

We strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, you may request an exchange or return under the following conditions:

1. The request must be made within 7 days of receiving your order.  
2. The product must be unused.
3. Returns/exchanges are not accepted for items purchased on sale or discount.   

To request an exchange, contact us at toyfinity49@gmail.com or WhatsApp 0343 8458955 with your order details and reason for return.  Once approved, our team will guide you through the process. Shipping charges for returns/exchanges are the responsibility of the customer